about us

Astor Domestic is a locally family owned business focused on providing our clients with quality and professional services. Our team have over ten years experience in the commercial sector and have been awarded a 5 star review for customer satisfaction . 

We want to ensure our clients receive the best possible service at an affordable price, we understand that air conditioning breakdowns can be unexpected this is why we offer Zip Pay for piece of mind.  

Our goal it to provide services that would benefit our clients 

Frequently asked questions

Frequently asked questions

How often do I need a service?


Depending on how often you use your air conditioner, we offer quarterly services or half yearly services. Scheduled services: A standard service for a High wall split system: $170 A standard service for a Ducted system: $220 Non-Scheduled services: A call out fee of $250 applied for urgent calls which includes a standard service




How can I keep the heat in my house for longer?


Keep all doors and windows closed, we recommend closing internal doors to heat up occupied spaces faster. This will also help with Zoned in ducted air conditioned areas.




How to get my quote started.


After getting in contact, our friendly team will ask you specific questions to what you are looking to repair / replace or install.

***Due to COVID-19, we ask that clients respect some delays in shipment and if you do feel unwell that you take the necessary steps by staying home and notifying our staff before attending. All site visits and repairs will be delayed if you are feel unwell.***

For our Ducted installation clients:

* We will design zoned spaces in your home if requested and can calculate exact Kw required for your home after receiving your floor plan.

* Wifi Connections can be an optional extra

*50% deposit before commencing installation - 50% will be charged after completion

* Installations can take 2-4 business days depending on design and complexity of the property.

For our High wall split installation clients:

* Wifi Connections can be an optional extra (Only on specific models - Hitachi S-series has capabilities) Other brands can be included.

*50% deposit before commencing installation - 50% will be charged after completion

* Installations can take 1-2 business days depending on design and complexity of the property.

Repairs: *We will conduct testing and system checks before diagnosing the problem, if repairs are needed our office staff will be in contact to send through a quote before repairing. Upon written acceptance the appropriate repairs will be made. *If your system only requires a service a standard call fee will apply $250 (which includes initial call and service)




Do you service outside of Canberra?


Yes we do! Depending on where you are located, a standard travel fee applies.





Contact Us 

Office hours:

Monday- Thursday

8am - 4pm  

Friday

8am - 2pm 

02 6241 5486   / 0448 227 867

admin@astorac.com.au

Unit 2, 110 Lysaght street Mitchell ACT 2911 

2911

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